How To Order

 


How to order:

Orders after 9am on Monday 23rd December will be despatched on Friday 27th December. 
Please note: as many of our suppliers close over the full Christmas holidays, out of stock items may now not be in stock until early in the New Year.
Stock levels on our website may not be updated until the New Year but please contact us if you would like to check stock of an item before you order.

 Please note:

Due to delivery issues following Brexit we have taken the difficult decision not to accept orders from EU countries.
Sorry for any inconvenience caused by this.

 International Buyers are responsible for all custom charges that may apply. Charges vary by country so please check these charges for your own country before placing your order


Delivery Charges: UK £3, Europe £5 and Worldwide £7

 
Once you have selected all the items you want to buy (the basket should appear in the top left corner) simply go to checkout and follow the instructions

All payments are processed securely by PayPal, you don't need a PayPal account, you can pay by debit/credit card.  Once you have pressed confirm payment at checkout it will redirect to a Paypal payment page, to pay by card go towards the bottom of the page and click on 'checkout as a guest' and fill in your card details to make the payment.

We also accept card payments (including Visa and Mastercard) by phone, please call on 01482 571120.
Please leave a message if no one answers and we will get back to you as soon as possible.

If you would prefer to pay by cheque (made payable to 'Goldleaf Needlework') please e-mail the items you would like to buy and we will reserve them for 7 days. Cheques must clear before goods will be dispatched.

UK P&P is £3 per order, for orders to Europe £5 and Worldwide £7

Our website is updated regularly and the description should say if an item is currently out of stock. However, should an item be out of stock when you order you will be notified by email, so you can decide whether you wish to continue with the order or not, any other items in the order will be despatched as soon as payment has cleared. Where an item can not be replaced you will be issued with a refund as soon as possible.

If you have any special requirements, such as changes to fabric colour/count or want the chart enlarged, either make a note in the customer box in the payment section or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.This e-mail address is being protected from spambots. You need JavaScript enabled to view it before you order.

If you would like an instruction sheet please write 'instruction' in the customer box followed the number you require if more than one or feel free to print the instructions off from the instruction page.

Privacy Policy for www.goldleafneedlework.co.uk

Goldleaf Needlework is committed to preserving the privacy of all our customers.

We do not store customer credit card details nor do we share customer details with any third parties.

We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party under any circumstances.

You can opt in to receive our Goldleaf Needlework Newsletter by email or our Mail Order catalogue by post. By opting in you consent to receive communication from us about our latest products or special offers which we think maybe of interest to you.

To opt in to our Email Newsletter please just email us at This email address is being protected from spambots. You need JavaScript enabled to view it.

If you wish to be removed from this mailing list at any time please contact us at  This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01482 571120 and your details will be removed.